Website maintenance
Content, CMS and interface updates; fixes and compatibility reviews.
FirstUmpire / Website & Software Maintenance
Keep your digital products working.
Launch is the beginning of a product's life. We support existing websites, apps and AI workflows with maintenance and improvements defined around your operational needs.
For businesses that already have a website or software product and need dependable technical support or a development partner.
What we can build
The right scope, not an oversized package.
Application improvements
Bug fixes, feature development and ongoing UX refinement.
AI workflow monitoring
Evaluate agreed voice or automation flows and investigate failures.
Performance and accessibility
Work through prioritized improvements rather than cosmetic changes alone.
Security hygiene
Review dependencies and support agreed remediation with appropriate access.
Support terms you understand
Agree frequency, incident responsibilities and service levels in the SOW.
Working together
Know what you are commissioning.
We review requirements before proposing the scope, milestones, acceptance criteria and commercial terms. These are confirmed in a project-specific statement of work (SOW). No fixed packages or prices are published.
Typical deliverables
- Reviewed maintenance scope and current-state priorities
- Defined delivery cadence and escalation responsibilities
- Agreed reporting, documentation and handover
The final deliverables depend on the agreed SOW.
Good to know
Questions before we start
- Do you support software built by someone else?
- Subject to an initial technical review, we can scope maintenance of existing codebases.
- Is ongoing support mandatory after a build?
- No. Support is offered according to your needs and agreed separately if required.
- Can SEO and content upkeep be part of maintenance?
- Yes, if editorial and search work is included in the agreed SOW.
Other ways we can help
What are you planning to build?
Share the outcome you need, even if your brief is still early. We can start with a focused piece of work or plan a broader platform.
Start a conversation