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FirstUmpire / Voice Studio

The first call
changes everything.

Give an agent a job, an approved brief, and a clear handoff. Then hear how it handles the conversation.

Try the voice studio See how it works
Four workflowsSix fictional personasEight voice deliveriesWorks on phone · richer on desktop
01 / The idea

A voice is only
the beginning.

A useful agent knows what it can answer, what it can prepare, and when it should stop. Those boundaries are designed before a phone number or CRM is connected.

This studio lets you change all three in seconds. The companies are fictional, but the conversation is live.

02 / Start with a brief

Four calls.
Four different jobs.

Pick a starting point. The industry, role, voice, and workflow will be ready when you enter the studio. You can change any of them there.

01 / Agent brief

Patient access

The call that needs care and a clear boundary.

Nina Rao
02 / Agent brief

Property intake

Qualify the enquiry before the agent calls back.

Julian Mercer
03 / Agent brief

Software discovery

A first conversation that finds the actual need.

Amara Shah
04 / Agent brief

Dispatch brief

Answer from the brief. Stop when facts run out.

Elias Grant
The people behind the calls

Six fictional operating styles. Choose a person to enter the studio with a fitting brief; change the voice or business there.

ASAmara ShahOperations DirectorSeparate the request from the decision that needs approval.JMJulian MercerRevenue DirectorFind what the current process is costing the caller.NRNina RaoExperience DirectorMake the caller feel understood, then name the safe next step.EGElias GrantTechnology DirectorIdentify what can be verified and what would require a connected system.PNPriya NairService Recovery LeadFind the immediate impact and whether a person needs to take over now.TVTheo ValeField Operations LeadEstablish what changed, when it matters, and who owns the next move.
03 / Live studioReview the brief. Meet the agent. Start talking.
The voice studio

Build a conversation.

Change the business, the person, or the job. Then put the agent on a live call.

01 Choose the job
02 Choose the business

Every company and fact in this demo is fictional.

03 Choose who speaks
Fine-tune the agentMaya voice · English (US) · Balanced

04 Choose the playbook

05 Tune the delivery

Bright, professional delivery for reception and scheduling. Delivery presets change timbre, not the agent's identity or permissions.

The live model is asked to use this language; pronunciation and switching can vary.

Northstar Care / ReceptionistReady to talk

Operations Director / Maya delivery

Meet Amara Shah.

Turns a messy request into a clear next step. In this studio, Amara handles receptionist for Northstar Care.

Calm under pressure. She closes every turn with an owner and a next step.

Try saying: “I need to move my appointment and I am worried about a new symptom.”

Microphone required. Live audio is sent to the AI provider to run the call. Use fictional details only.

The conversation path
  1. 01RequestThe caller explains the need
  2. 02GroundHealthcare brief
  3. 03DecideAnswer, ask, or escalate
  4. 04PrepareBooking handoff
A call, with an outcome

Answer an incoming enquiry, identify the need, and prepare a booking for review.

01Intent captureDuring the conversation
02Availability checkDuring the conversation
03Booking handoffPrepared for review

Illustrative workflow. No external system changes in this public demo.

Public demo / temporary session / no live CRM or calendar accessBuild one for your business
04 / Built with limits

The conversation
has a frame.

01 / Dialogue

Talk naturally.

Speak, pause, or interrupt. The live agent responds in audio rather than stepping through a phone tree.

02 / Context

Know the brief.

Each fictional industry and executive has approved facts. When the answer is missing, the agent should say so.

03 / Action

Show the next step.

See a booking, lead, lookup, or handoff as a prepared action. The demo never claims it changed a live system.

04 / Boundary

Keep a person in control.

Sensitive details and high-stakes decisions need a human. Production permissions are scoped to the systems you approve.

05 / Capability map

What works here.
What takes integration.

The public studio is a safe demonstration. A production agent needs your approved systems, phone infrastructure, data policy, and failure-case testing.

Live in this browser
  • Real-time speech with interruption
  • Selectable role, industry, playbook, voice, and language
  • Approved fictional knowledge and policy boundaries
  • Prepared booking, lead, lookup, and handoff actions
  • Opt-in local call recording and transcript export
Scoped for production
  • Phone number, SIP, and call routing
  • CRM, calendar, email, and custom API connectors
  • Client documents with access control and retrieval
  • Durable recordings, review console, and audit log
  • Custom voice rights, language expansion, and compliance review
06 / Your version

Start with one call
you already receive.

We map the call, define the allowed data and actions, and test the cases that need a person before connecting production systems.

Scope a voice agent
07 / Questions

The practical details.

What can I test in the AI Voice Studio?

Choose a receptionist, sales, lead-intake, or knowledge-assistant workflow. Set a fictional industry and executive persona, then talk through your microphone. The studio shows live conversation turns and prepared actions.

Does the demo access a real calendar, CRM, or knowledge base?

No. Its company brief is fictional. Actions stay inside the browser demo; no real booking, CRM record, message, or company lookup is completed.

Can FirstUmpire connect an agent to our systems?

Yes, after we define what the agent may read, what it may write, and when a human must take over. A production build can use approved phone, calendar, CRM, and document integrations with scoped permissions and tests.