Tell First what is stuck
Start with the bottleneck, not a polished brief. He asks one question at a time.
FirstUmpire / Contact
Meet First. Tell him what is taking time, losing customers, or keeping two systems apart. He will work out the first useful step with you, then pass your confirmed brief to the people who build it.
Curious about the problem. Direct about what is worth building.
Ready when you are
Microphone access is requested only when you start. You can end the session at any time.
First gathers context so the engineering team can start with the actual constraint instead of a sales script.
Start with the bottleneck, not a polished brief. He asks one question at a time.
Talk through what runs today, what needs to change, and when it matters.
First reads back your name and email. Only after you confirm does he send the brief to our team.