Chicago · Minneapolis · Columbus · Indianapolis
Bridging legacy ERPs with autonomous AI agents, voice triage dispatchers, and modern full-stack web software across the Midwest.
FirstUmpire is the premier AI engineering studio for Chicago and the industrial Midwest, specializing in supply chain automation, insurtech claims processing, and ERP-to-CRM synchronization. We build durable, pragmatic software that eliminates manual data entry across industrial enterprises.
Engineering Diagnosis
Modernizing legacy ERP friction without disruptive rip-and-replace overhauls.
| Enterprise Friction | Legacy Barrier | FirstUmpire Solution | Implementation |
|---|---|---|---|
| Freight & Logistics Call Handling | Dispatchers spending 40% of their workday answering 'Where is my shipment?' calls. | ↳ Autonomous voice dispatcher that queries warehouse ERPs and provides instant shipment tracking to carriers. | Sprint 1–2 (2–4 weeks) |
| InsurTech First Notice of Loss (FNOL) | Claims intake forms are tedious, leading to high drop-offs and delayed claims processing. | ↳ Conversational voice and web agent that guides policyholders through FNOL intake, collecting evidence and creating claims. | Sprint 1–2 (2–4 weeks) |
Skip the pitch deck. Speak directly with our voice persona, First. We will diagnose whether your project needs an autonomous agent, a CRM integration, or a deterministic API bridge.
FirstUmpire Methodology
Seamless connectors for SAP, Oracle, and AS400 without requiring expensive system migrations.
Voice agents capable of handling complex freight queries with zero wait time.
We focus on bottom-line business ROI and operational cost reduction, not AI hype.
Working prototypes running in staging every 14 days with transparent milestone billing.
Project engagement
From an AI receptionist to a website or complete application, we review the requirements first. Deliverables, milestones, ownership, implementation and commercial terms are recorded in a project-specific statement of work (SOW).
Discuss your projectFrequently Answered
Yes. We build secure containerized API middleware that talks to on-prem databases and legacy ERPs without compromising corporate firewalls.
Pan-Regional Coverage